FAQ: Ethanol Fireplace Inserts

How much clearance is needed if I mount a flat screened television above an ethanol fireplace?

We suggest a minimum 30" clearance (https://ignisproducts.com/frequently-asked-questions/) between the burner face and the bottom of your television. We also suggest the use of a mantle/shelf-like structure in between the two pieces to impede heat transfer composed of a noncombustible material.

Can this fireplace be used outside? EB2400 – Ethanol Fireplace Burner Insert?

Yes. Our EB Range Ethanol Fireplace Inserts (https://ignisproducts.com/product-category/ethanol-collection/manual-burners/) are made of Grade 304 stainless steel, which is appropriate for outdoor use. We do, however, suggest having an overhang or similar structure to protect the burners from direct elemental contact. Additionally, we would not suggest installation outdoors if you are located near the ocean, as saltwater in the air will deteriorate the metal.

Are Ethanol Fireplace Inserts Safe to Use Inside?

Are ethanol fireplace inserts safe to use inside? Yes. When IGNIS® Ethanol Fireplace Fuel (https://ignisproducts.com/shop/ignis-bio-ethanol-fireplace-fuel/) combusts, it only emits warmth, water vapor, and CO2. Therefore, it is an Eco-friendly source of fuel source that doesn’t require a vent. Because of this, IGNIS® Ethanol Fireplace Inserts are safe to use inside. Please note, though, our fireplace inserts produce REAL FIRE. Therefore, it is crucial that all ethanol fireplace inserts are ins...

How Do I Choose An Ethanol Fireplace Insert For An Existing Fireplace?

We receive many calls from those who have an existing fireplace that is no longer functional, needs extensive repair, or is simply too exhausting to deal with. In most cases, the IGNIS® Fireplace Pros recommend an ethanol fireplace insert for the existing fireplace (https://ignisproducts.com/product-category/ethanol-collection/manual-burners/). Offered as simply an insert, or one with a grate surround, these vent-free fireplace solutions are perfect for converting an existing fireplace into a cl...

What is the difference between an EB Ethanol Fireplace Burner Insert & an EHB Ethanol Fireplace Burner Insert?

IGNIS® has developed two ranges of vent-free ethanol burning fireplace inserts. Each range has been designed as a fireplace solution for varying demands. A simple drop-in installation with no attachments nor vents make both ranges the ideal way to incorporate a fireplace in myriad spaces. Below are the scenarios for which each range provides a solution: EHB - Eco-Hybrid Range of IGNIS® Ethanol Fireplace Burner Inserts: - Made from Grade 430 Stainless Steel - Offered in lengths rangin...

Do I need a chimney, flue or vent when installing an IGNIS® ethanol fireplace burner insert?

No. All IGNIS® Bio Ethanol Fireplace Burner Inserts are vent-free and do not require a designated vent nor chimney. They don't need to be vented, as they are Eco-friendly clean-burning, smokeless and odorless fireplaces. A more efficient solution than those fireplaces needing a vent, all IGNIS® burners allow you to retain 100% of the heat inside - and not escaping through ventilation systems. However, because our ventless fireplaces produce real fire, they do require a minimum level of "norm...

What may I install an IGNIS® Ethanol Fireplace Insert Into?

All IGNIS® Ethanol Fireplace Inserts (https://www.ignisproducts.com/ethanol-fireplace-burners/ethanol-burners.html), whether manually or remotely-controlled, must be installed into a non-combustible surround. In addition to being installed into material that won't ignite, all published clearances (found on each product's page or within the user manual) must be adhered to. Because there are many terms to describe materials used to build a fireplace surround, please let us explain: - A Non...

Why are there so many different prices for your burner inserts?

Whether comparing ventless fireplace inserts on the IGNIS® website or comparing the prices of different brands, you may notice a large range in cost. Although we can't speak to other brands, we will help you to understand why you may have noticed price differences of ethanol fireplace inserts

Here at IGNIS®, we develop products that are solution-based. Therefore, each range of ethanol fireplace inserts that we've created are specific to the environment in which they are designed to be installed and the functionality they offer. Below is the breakdown of each range to give you a better understanding of how pricing is assigned:

  • IGNIS®  Eco-Hybrid (EHB) Range: This series is the least expensive of the three. These burners were developed for use in indoor, residential fireplace projects only. The EHB fireplace inserts are manually ignited with a long lighter or fireplace match and extinguished manually with the included tool. Each burner's flame intensity may be controlled depending on the placement of the burner lid over the flame opening. Fueling is also performed manually by introducing the bio ethanol into the burner opening through a funnel. To offer our customers the best price, this series of burners is made with a 430 grade stainless steel. This grade of metal isn't as corrosive-resistant as other grades and is less expensive as a result. The metal is just as safe and sturdy as others. It just doesn't work well in outdoor environments or with heavy use. Each burner insert in this range is warranted for one-year. 
  • IGNIS® Standard Ethanol Burner (EB) Range: This collection of fireplace inserts is priced in the middle when comparing the three ventless fireplace insert ranges we offer. The burners in this collection are appropriate for indoor/outdoor use in both residential and commercial settings. As with the EHB Range, these burners are manually fueled, ignited and extinguished - most do not offer an adjustable flame intensity. The inserts in this range are made with a 304 grade stainless steel. A heavy-duty, premium grade, this metal is highly corrosive-resistant and long-lasting when used frequently and for long periods of time. This quality increases the cost of the metal. The fireplace inserts within the EB Range are warranted for three-years. 
  • IGNIS® Smart Ethanol Burner (SEB) Range: The vent-free ethanol fireplace burner inserts in the SEB range come with the highest price tag. These burners are plugged into the wall and use electricity (standard household outlet) to deliver the clean burning flames they produce. SEB Burners were developed for indoor use in both private and public settings. These inserts are made from 304 grade stainless steel. They are ignited and extinguished by push button or by the included remote control device. They are offered with the option of control with your smart phone or tablet over WiFi or as an integration into your Smart Home, such as Amazon Alexa, Google Home or Crestron. Because of the added element of electricity, these burners also feature state-of-the-art safety features: Carbon Dioxide Detection, Seismic Shift Detection, Overheating Detection, Optional Child Lock. Moreover, they employ medically-graded fuel pumps for delivery of the liquid ethanol fuel into the combustion tray from a separate, sealed and locked fuel reservoir. This reservoir also prevents evaporation of any ethanol fuel that may not have been used. All of the technology that is incorporated into these ventless burner inserts is what sets the price tag higher. However, even the highest-priced IGNIS® Smart Burner is much lower than that of our competitors. 

If you still have any questions, please feel free to reach out to our support staff at any time. We will be more than happy to help you decide which fireplace solution meets your exacting needs!


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Can the EB2400 Black Bio Ethanol Fireplace Insert unit be placed in an existing fireplace?

From a Valued Customer: Can the EB2400 Black Bio Ethanol Fireplace Insert unit be placed in an existing fireplace? Yes. The EB2400 Black Bio Ethanol Fireplace Insert (https://ignisproducts.com/shop/eb2400-black-ethanol-fireplace-burner-insert/) may be used to convert an existing fireplace. As you had mentioned, it may simply be placed in the interior of an existing non-combustible hearth. It is important to ensure that the floor on which the burner is placed is level for safe use. For best ...